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August 10, 2024
If you can believe it, we just wrapped up almost 50 announcements during the Horizons: Disney Experiences Showcase at the Honda Center during D23: The Ultimate Disney Fan Event for 2024. And these aren’t just blue sky announcements for some time, somewhere down the road. No, these are things we’re building right now, and for many, you’ll start to see them come to life over the next five years. The sky’s the limit, and we’re only just getting started. And Disney Experiences Chairman Josh D’Amaro said it best:
Categories: general
July 29, 2024
As part of ongoing enhancements to the Disney Travel Agents website, we continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations.
Categories: general
July 19, 2024
Beginning Aug. 5, 2024, Wailana Pool at Aulani, A Disney Resort & Spa will once again become an adult-only pool, offering a more relaxed and tranquil space for Guests and Disney Vacation Club Members ages 18 and over. As part of this change, the cabanas located at Wailana Pool will also be available exclusively for Guests and Members ages 18 and over. ‘Alohi Point whirlpool spa will continue to be an adult-only area. All other pool amenities within the Waikolohe Valley are available for the entire family to enjoy. Family cabanas are available to rent at Keiki Cove, Menehune Bridge and Ka Maka Landing.
Categories: general
July 17, 2024
As a reminder, the Disney Destinations Marketing Guidelines provide guidance on how you can market Disney vacation products.
Categories: general
July 9, 2024
With three more ships on the horizon and new destinations to explore, Disney cruise fans have a lot to be excited about these days … and now there’s even more to look forward to!
Categories: general
June 17, 2024
The annual TravelAge West WAVE Awards were held on June 13 to recognize the outstanding qualities and services of their travel supplier partners—voted on by travel advisors themselves! These awards have 88 categories that include cruise, tour operator, airline, hotel and resort, destination, rail vacation and travel insurance companies.
Categories: general
May 21, 2024
Walt Disney Travel Company 2025 Annual Product is now available for Aulani, A Disney Resort & Spa and can be booked online or via the phone. Please note these packages will be valid for arrivals Jan. 1- Dec. 31, 2025 and that the last date of your client’s vacation cannot be booked more than 499 days in the future.
Categories: general
May 8, 2024
As we teased a few weeks ago, enhancements are coming to our Travel Advisor Appreciation Program booking sites for Walt Disney World Resort, Disney's Hilton Head Island Resort, Disney's Vero Beach Resort and Aulani, A Disney Resort & Spa.
Categories: general
May 2, 2024
We are always excited to welcome guests aboard for their Disney cruise and want to ensure they have a seamless embarkation experience.
Categories: general
May 1, 2024
It’s Travel Advisor Appreciation Month and we’re thrilled to kick off the celebration with a video message from Josh D’Amaro, Chairman, Disney Experiences.
Categories: general
May 1, 2024
Fort Wilderness Resort & Campground provides a unique vacation destination where many guests enjoy visiting with an RV or easily traveling around the resort on a golf cart.
Categories: general
April 26, 2024
As a reminder, Guests staying at a Disney Resort hotel are eligible for a Resort Future Stay offer. Guests can save 25-35% on a future resort stay on select dates now through 2025 — see below for offer details.
Categories: general
April 23, 2024
Travel Advisor Appreciation Month kicks off on May 1, and we can’t wait to celebrate you – our valued travel professionals – all month long!This year, we’re especially excited to recognize you in whole new way … in person at one of our Disney Destinations! That’s right … if you’re headed to Walt Disney World Resort in the month of May, be sure to stop by our new Travel Advisor Appreciation Station. Located at Upcountry Landing near the “Feathered Friends in Flight!” show at Disney’s Animal Kingdom Theme Park, this limited-time offering is exclusive to all current travel advisors in the U.S. and Canada with an agency IATA or CLIA identification. It’s the perfect spot to grab a refreshment, enjoy some shade, pose for a fun selfie, take in the lovely view of the Tree of Life, catch up with our Travel Agency Sales team or just enjoy a little rest before you continue your travels. Travel Advisor Appreciation Station is scheduled to be open Monday-Saturday (closed Sunday) from 9 a.m.-2 p.m. through May 30.*
Categories: general
April 22, 2024
Are your clients looking to make their Disneyland vacation even more magical with a touch of luxury? For some next-level enchantment, we present the Crown Collection.
Categories: general
April 9, 2024
Today, we updated our Accessibility Services websites for the Walt Disney World Resort and Disneyland Resort, which showcase a variety of tools guests can use to plan their visit, make their time with us more enjoyable and help identify the services they require.
Categories: general
March 27, 2024
No matter where they visit with Adventures by Disney, your clients will enjoy close-up access to incredible destinations and premium excursions for the whole family.
Categories: general
March 27, 2024
Summer will be here before we know it, which means the grand opening of Disney Cruise Line’s newest destination, Disney Lookout Cay at Lighthouse Point, is quickly approaching! Today, we're excited to unveil a first look at some of the Bahamian-inspired merchandise that will be available at this one-of-a kind island retreat.
Categories: general
March 20, 2024
Today, we are thrilled to share the very first details about our next Disney Cruise Line ship! From zero to hero — just like that! — we are embarking on an epic new journey steeped in the lore of our favorite Disney heroes and villains.
Categories: general
March 12, 2024
Hello, travelers! Follow along for exclusive updates as we await the grand opening of Disney Lookout Cay at Lighthouse Point, Disney Cruise Line’s newest, one-of-a-kind tropical retreat on the island of Eleuthera, The Bahamas.
Categories: general
March 1, 2024
Castaway Cay, Disney’s private island paradise reserved exclusively for Disney Cruise Line guests, has it all – white sand beaches, crystal-clear waters and some favorite Disney friends! Starting this weekend, Mickey Mouse, Minnie Mouse and their favorite pals will debut all-new beach wear that celebrates the fun, colorful and natural environment of this tropical oasis – with some Disney Cruise Line flair, of course!
Categories: general
February 15, 2024
Travel Professionals can now take advantage of Travel Agent Appreciation Program Rates on select National Geographic Expedition departures exploring Africa, Europe, North America and more in 2024.
Categories: general
January 29, 2024
As part of ongoing enhancements to the Disney Travel website, we continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations.
Categories: general, new features
January 5, 2024
The Fort Lauderdale Marriott Harbor Beach Resort & Spa is now available for pre and post-cruise hotel stays. Bookings are open for guests on sailings departing May 2024 through May 2025 out of Fort Lauderdale.
Categories: general
December 28, 2023
Start the countdown clock to 2024! It’s almost time to bring out your party hats, make your resolutions and enjoy your favorite New Year’s Eve traditions with family and friends.
Categories: general
January 5, 2024
Travel professionals who utilize Krooze to book travel for their clients may now book Disney Cruise Line reservations.
Categories: general
December 20, 2023
Happy Holidays!
Categories: general
December 18, 2023
2024 is looking bright at Walt Disney World Resort! Throughout the year we’ve been sharing updates that will make planning a vacation simpler, and today we are sharing a few tips to help make the most out of a visit.
Categories: general
December 15, 2023
Based on Guest feedback, and to enhance the youth activities experience for our youngest and tween guests, we are updating the age range for Disney’s Oceaneer Club and Disney’s Oceaneer Lab. The revised age range will begin on sailings that depart on or after December 21, 2023:
Categories: general
December 18, 2023
Travel Weekly readers have spoken and Disney has received two 2023 Travel Weekly Readers Choice Awards!
Categories: general
December 7, 2023
Categories: general
November 20, 2023
Disney Cruise Line’s new dedicated cruise terminal at Port Everglades, in Fort Lauderdale, Florida, is now open! Here are five reasons why guests will love setting sail from Fort Lauderdale with Disney Cruise Line.
Categories: general
November 16, 2023
We are so proud to announce Guardians of the Galaxy: Cosmic Rewind will be honored with a prestigious Thea Award for Outstanding Achievement – Attraction in 2024 by the Themed Entertainment Association (TEA). Internationally recognized, the Thea Awards acknowledge exceptional achievements in the themed entertainment industry and celebrate the creative teams who bring immersive experiences to life.
Categories: general
November 8, 2023
As a reminder, guests who wish to transfer their Disney resort hotel, Disney cruise or Adventures & Expeditions reservation to a Travel Agent must fill out the Booking Transfer Request Form. Travel professionals should submit the completed request form to the appropriate destination, as instructed.
Categories: general
November 17, 2023
Nov. 17 Update: Guidelines for Travel Trade Clients Working with Influencers and Influencer Notice Letters have been updated to provide additional clarity. Please click the links below or visit DisneyCopyright.com for the updated documents.
Categories: general
November 6, 2023
Beginning at 8 p.m. EST on Friday, Nov. 10, 2023, through the morning of Monday, Nov. 13, 2023, an upgrade will be performed on the Adventures by Disney reservation system.
Categories: general
November 6, 2023
Travel professionals who utilize TravTech to book travel for their clients may now book Disney Cruise Line reservations.
Categories: general
November 3, 2023
The annual Travvy Awards were held earlier this week to recognize the highest standards of excellence in the travel industry—voted on by travel advisors themselves! These awards honor travel companies, travel products, travel agencies, and destinations for their outstanding achievements. Thousands of votes were cast and the industry came together to cheer each other on as their colleagues and peers were awarded for being game-changers and innovators of travel.
Categories: general
November 3, 2023
Today, we're excited to give a closer look at some of the exciting venues that will be found at Disney Lookout Cay at Lighthouse Point.
Categories: general
November 1, 2023
Alaska Airlines’ newest, uniquely themed aircraft soared through the skies for the first time today with a touch of magic from everyone’s favorite pal, Mickey Mouse!
Categories: general
October 25, 2023
Effective Oct. 31, 2023, Disney Cruise Line will no longer be bookable on Sabre. We look forward to sharing additional details regarding a replacement for this booking system soon.
Categories: general
October 11, 2023
Beginning Jan. 9, 2024, guests with a ticket with Park Hopper benefits or an Annual Pass will be able to once again visit another theme park at any time of day during park hours (subject to capacity limitations). As a reminder, since returning in 2021, Park Hopper access has only been available after 2 p.m. each day. Now, there will be no more waiting – guests can decide when it’s time to visit another park.
Categories: general
October 11, 2023
Since placeholder reservations were first introduced several years ago, Disney Cruise Line has asked guests to make a payment for any additional deposit amount at the time of selecting an actual sail date. Effective immediately, guests and travel agents selecting a sail date for a placeholder reservation will now have the standard 3-day hold period to pay any additional deposit amounts owed.
Categories: general
September 19, 2023
The Walt Disney Company is developing plans to accelerate and expand investment in its Parks, Experiences and Products segment to nearly double capital expenditures over the course of approximately 10 years to roughly $60 billion, including by investing in expanding and enhancing domestic and international parks and cruise line capacity.
Categories: general
September 9, 2023
Destination D23 presented by Lug is underway, and we're sharing all the news and updates coming to our Disney Destinations!
Categories: general
September 8, 2023
Exciting news, Disney fans! On Sept. 9, we’re sharing new announcements and updates on some of our most highly anticipated projects at Disney Parks, Experiences and Products LIVE – as they’re unveiled – during the biggest Disney fan event of the year, Destination D23!
Categories: general
August 29, 2023
Due to forecasted weather, Disney’s Typhoon Lagoon water park and miniature golf courses will be closed on Wednesday, Aug. 30. The remainder of Walt Disney World Resort continues to operate under normal conditions. We are closely monitoring the path of the projected weather as we continue to prioritize the safety of our Guests and Cast Members.
Categories: general
August 25, 2023
Starting Sunday, Aug. 27 2023, Magical Floral and Gifts by Florida Fresh Floral will begin managing the needs of our Guests and Groups for floral arrangements, gift baskets and balloon bouquets.
Categories: general
August 16, 2023
Over the years, families have made countless magical memories together from riding bikes and completing the Castaway Cay 5K, to snorkeling and spending time together on Castaway Family Beach.
Categories: general
August 4, 2023
Pricing for the time-based onboard internet packages for Disney Cruise Line is being updated, and will take effect on the following dates:
Categories: general
August 4, 2023
Pearl Castaway Club Members now have a new benefit associated with their Castaway Club status! Guests who are Pearl Castaway Club Members no longer need to select a Port Arrival Time for their sailing during the Online Check-In process. Instead, they will automatically be placed in the first boarding group for their cruise.
Categories: general
August 2, 2023
A new flexible planning calculator is now available to help guests plan their Disney Cruise. When browsing available itineraries, simply select ‘Rate & Room Details’ under the preferred sailing to view the planning calculator. This functionality will only be visible for itineraries with sail dates at least 90 days in the future.
Categories: general
July 28, 2023
For sailings beginning October 2, 2023, and beyond, Disney Cruise Line guests will now book an appointment time slot, rather than a specific treatment, for many of our spa and salon offerings. Guests can pre-reserve an appointment time based on a time block for a general treatment type, with the specific treatment selected at the time of service. While many treatment options are moving to appointment-based bookings, some treatments will continue to be booked on an individual basis. Offerings may vary by ship.
Categories: general
June 30, 2023
Next week, Guests staying at a Disney Resort hotel will begin receiving communication about a Resort Future Stay offer. Guests can save 25-35% on a future resort stay on select dates throughout 2024 — see below for offer details.
Categories: general
June 21, 2023
At Disney Cruise Line, the safety and comfort of our Guests and Crew are our top priorities. As such, certain items are prohibited on board our ships. The list of Prohibited and Restricted Items has recently been updated. We kindly ask that you and your clients review the updated list of prohibited items before boarding, available on the Disney Travel Agent and Disney Cruise Line websites.
Categories: general
June 5, 2023
Disney Cruise Line has again been recognized as an industry-leader for delivering outstanding customer service and exemplary dining experiences.
Categories: general
June 6, 2023
Walt Disney Travel Company 2024 Annual Product is now available for Aulani, A Disney Resort & Spa and can be booked online or via the phone. Please note these packages will be valid for arrivals Jan. 1- Dec. 31, 2024 and that the last date of your client’s vacation cannot be booked more than 499 days in the future.
Categories: general
June 1, 2023
Effective today, June 1, 2023, contracted group reservations with Disney Cruise Line will now require a minimum of 14 staterooms per reservation. Contracted group reservations booked before June 1, 2023 will not be affected at this time.
Categories: general
May 31, 2023
We continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations. We’re excited to introduce two new online functionalities that are now available for Castaway Club members:
Categories: general
May 26, 2023
The special offer to save up to 25% off Walt Disney World Resort hotel stays through Jul. 10, 2023 is no longer bookable. The Annual Passholder and Florida Resident hotel offers for this timeframe, are still available for booking. We are in the process of removing this offer from the website.
Categories: general
May 4, 2023
The annual celebration that brings fans together to share their love for the iconic Star Wars franchise has returned, and at Disney Parks, there are so many ways to celebrate #MayThe4thBeWithYou. From brand new flavors and merchandise to the return of fan-favorite characters and experiences, we’ve listed out all the ways guests can celebrate.
Categories: general
May 4, 2023
Guests may now complete their online check-in according to their Castaway Club membership level. The following are the new online check-in windows:
Categories: general
May 3, 2023
A new version of the Disney Destinations Spontaneous Posting Social Media Policy is now available for download on Disney Copyright. You can find the policy on DisneyCopyright.com by searching for “Spontaneous Posting Social Media Policy,” “Walt Disney World,” “Adventures by Disney,” “Disneyland,” “Disney Cruise Line” or “Aulani.”
Categories: general
April 18, 2023
Mother’s Day is May 14, and we want to make sure everyone is ready with Disney-themed gifts that show off happy moments with their mom! Disney PhotoPass Service has collaborated with EZ Prints to offer a quick and easy way to take Disney vacation photos and turn them into a personalized gift.
Categories: general, merchandise
April 20, 2023
Beginning June 1, 2023, Adventures by Disney and National Geographic Expeditions will no longer require Guests (regardless of age) to be fully vaccinated against COVID-19 at the time of travel, however, it is highly recommended. Guests will continue to be required to comply with any trip-specific vaccination requirements for international trips, as destination and local laws may still require vaccinations. As a reminder, National Geographic Expeditions and Adventures by Disney Private Jet departures will continue to require full COVID-19 vaccination to travel.
Categories: general
April 12, 2023
Adventures by Disney has invited former Disney Imagineer Joe Rohde to join guests on an expedition cruise to the Arctic this July!
Categories: general
April 7, 2023
Rain - some people love it; some people hate it. Here at Disney PhotoPass Service, we make sure that no matter rain or shine, we have ways for guests to capture their magical memories.
Categories: general
April 6, 2023
The popular MagicBand+ technology used at Walt Disney World Resort and Disneyland Resort will start to make its wayto Disney Cruise Line, beginning with a preview opportunity on select Disney Wish sailings before it officially debuts. At Disney Cruise Line, we are calling it DisneyBand+.
Categories: general
April 6, 2023
We are thrilled to announce that the 2023 Disney Destinations EarMarked Program Owners Summit will take place Oct. 23-26, 2023 at Walt Disney World Resort! Join us at Disney’s Contemporary Resort for three days of exclusive content and experiences designed to help you grow your business, connect with each other and inspire your teams.
Categories: general
March 29, 2023
Disney Cruise Line and Singapore Tourism Board today announced magical cruise vacations to Southeast Asia for the first time, revealed by Disney Parks, Experiences and Products Chairman Josh D’Amaro and Singapore’s Minister for Transport and Minister-in-charge of Trade Relations, S. Iswaran.
Categories: general
March 20, 2023
Beginning today, we're traveling to beautiful Hawai‘i on a virtual visit to Aulani, A Disney Resort & Spa! Join Disney Travel Professionals as we share what awaits your clients during their getaway: from the natural splendor of Ko Olina, unparalleled amenities and experiences and the rich traditions and Disney storytelling that inspire Aulani Resort.
Categories: general
March 9, 2023
Today, we announced that Disney Cruise Line will welcome guests to a one-of-a-kind island destination at Lighthouse Point, located on the island of Eleuthera in The Bahamas, for the first time during its opening season in summer 2024!
Categories: general
February 23, 2023
As part of our countdown to Disney Cruise Line’s “Silver Anniversary at Sea” celebration, we’ve been sharing details about the newest tier of Castaway Club, Pearl. We’re excited to reveal more of the magic awaiting our most loyal guests.
Categories: general
February 22, 2023
Now, Travel Professionals have the ability to resend confirmation emails to the email address associated with the reservation.
Categories: general
February 9, 2023
We are thrilled to share that ABC’s “American Idol” is returning to Aulani, A Disney Resort & Spa!
Categories: general
February 6, 2023
At a young age, Tiana developed a deep passion for cooking, and began to dream of one day owning her own business. Her father, James, taught her that good food brings folks together. One of the most exciting parts of Tiana’s Bayou Adventure is that we’re going to see where Tiana’s life has taken her following the success of Tiana’s Palace, a restaurant she had dreamed of owning and worked so hard to make come true.
Categories: general
February 6, 2023
Beginning today, we're taking a virtual expedition to Antarctica & Patagonia with Adventures by Disney! Join Disney Travel Professionals as we embark on a journey to the "End of the World" and experience the natural splendor and adventure awaiting guests in the Antarctic Peninsula.
Categories: general
February 2, 2023
Beginning today, Travel Professionals now have the ability to modify expired, wholly unused park tickets to a future use date.
Categories: general, tickets & passes
January 25, 2023
On Jan. 3, runDisney announced that runDisney races will return to the west coast in 2024 with the return of the Disneyland Half Marathon Weekend taking place Jan. 11-14, 2024.
Categories: general
January 25, 2023
Since the onset of the pandemic, we’ve been intentional in our approach to mitigating COVID-19. As the public health environment has improved, we’ve adjusted our protocols and remain committed to promoting health and safety during our trips.
Categories: general
January 17, 2023
Beginning at 9:00am Pacific Time today, Disneyland Resort's Magic Key programwill begin sales of new Magic Key passes.
Categories: general
January 13, 2023
From time to time, certain maintenance is required to keep our amenities and offerings updated, and in line with Disney standards. As part of these efforts, Tubestone Curl tube slide will be unavailable from February 20 to March 10, 2023 and Volcanic Vertical body slide will be unavailable from January 16 – February 3, 2023.
Categories: general
January 10, 2023
Blog Headline: 3 Changes Walt Disney World Is Making to Bring More Value & Flexibility to Your Visits
Categories: general
January 10, 2023
Happy New Year!
Categories: general
December 27, 2022
Walt Disney World Resort is ending the year in style – foodie style that is – with plenty of treats to ring in 2023 with a satisfied stomach.
Categories: general
December 19, 2022
Beginning Jan. 1, 2023, the Adventures by Disney and National Geographic Expeditions Contact Centers will have new operating hours.
Categories: general
December 16, 2022
We had a fantastic time at the 2022 Disney Destinations EarMarked Program Owners Summit! This year’s summit took place at Disneyland Resort in California, Walt Disney’s original theme park and a coveted vacation destination for families for almost 70 years. You, our Disney EarMarked Program travel agency owners, were treated to presentations from Disney executives, celebrity panels featuring Disney Legends, exclusive entertainment offerings and inspirational speakers, all with the intention of applying what you learned to grow your businesses.
Categories: general
December 15, 2022
Categories: general
December 9, 2022
Over the past year, we’ve rolled out a series of helpful updates and enhancements to Disney Genie+ service. We continue to learn and adjust as we hear from our guests, and are excited to share this update for both Walt Disney World Resort and Disneyland Resort.
Categories: my disney experience, general
December 6, 2022
For sailings booked on or after Dec. 9, 2022, Guests who test positive for COVID-19 within 10 days of their sail date can receive a refund in their original form of payment without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date. Travel insurance and cancellation fees imposed by third-party suppliers, including airlines, are not refundable.
Categories: general
December 2, 2022
Travel professionals will have the chance to explore the heart of Europe with Adventures by Disney! Book three new Adventures by Disney River Cruise reservations on select 2023 Danube departures and earn a complimentary Danube River Cruise.
Categories: general
November 23, 2022
Alright, explorers– the time has come and we’re celebrating the release of the newest film from Walt Disney Animation Studios: “Strange World!” Check out all the ways guests can get ready to journey to a place where nothing is as it appears…
Categories: general
November 22, 2022
From time to time, certain maintenance is required to keep our amenities and offerings updated, and in line with Disney standards. As part of these efforts, Ka Maka Pool and Grotto, including Ka Maka whirlpool spa, will be unavailable from Dec. 5 - 9, 2022.
Categories: general
November 17, 2022
We’re only a week away from Thanksgiving here in the U.S., but in the Star Wars galaxy, today marks a special holiday … Life Day.
Categories: star wars galaxy's edge, general
November 16, 2022
Today, Disney announced the acquisition of a partially completed ship that will bring the magic of a Disney Cruise Line vacation to new global destinations. Disney will work with the esteemed Meyer Werft shipbuilding company to complete the cruise ship previously known as the Global Dream in Wismar, Germany. The ship will be renamed with certain features reimagined under the world-renowned expertise of Walt Disney Imagineers and is expected to set sail in 2025.
Categories: general
November 16, 2022
Beginning at 9:00am Pacific Time today, Disneyland Resort's Magic Key programwill begin sales of new Magic Key passes.
Categories: general
November 15, 2022
In August, Walt Disney World rolled out updates to the Disney Park Pass system which allows guests to modify their theme park reservations and book with different admission types. As we continue to focus on providing guests with the best, most memorable Disney Experience, we wanted to share an update about what’s ahead, beginning with some changes coming on Dec. 8.
Categories: general
November 14, 2022
We regularly review our processes and have made the decision to reintroduce the in-person assembly drills. All Guests will be required to report to their assigned assembly station in person at the scheduled time on embarkation day, beginning on the following sailings:
Categories: general
November 10, 2022
Update: Nov. 10 at 10:45 a.m.
We are continuing to closely monitor weather conditions of Tropical Storm Nicole, which has been downgraded from a hurricane. As always, the safety of our cast members and guests is our first priority.
Categories: general
November 4, 2022
Adding a Travel Protection Plan to an existing Disneyland® package reservation is now even easier with an online enhancement.
Categories: general
November 3, 2022
Calling all adventure-seekers! Guests visiting select Disney Parks can soon get an early look at scenes from the newest film from Walt Disney Animation Studios’: “Strange World.” A special sneak peek of the film will be playing beginning tomorrow, Nov. 4, at Disney’s Hollywood Studios at Walt Disney World Resort. A sneak peek of the film will also be coming soon to Disney Cruise Line.
Categories: general
October 28, 2022
As part of ongoing enhancements to the Disney Travel website, we continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations.
Categories: general
October 21, 2022
Some port adventures and onboard experiences booked on Wednesday, October 19, 2022, or Thursday, October 20, 2022, may have been sold out for their selected time and will be removed from some guests' cruise plans. SeaMails are being sent to affected guests and travel agents whose guests' were impacted.
Categories: general
October 19, 2022
Our National Geographic Expeditions are specially designed to dig deeper into topics like history, wildlife, archaeology, conservation, filmmaking, photography, writing and so much more. These expeditions will fulfill guests' curiosity about the wonders of the world around them.
Categories: itineraries, general
October 14, 2022
On our Costa Rica Land Adventure, guests will tour the rainforest where chocolate is sourced and learn how it transforms from bean to the delicious treat. But before we give an inside look at this sweet tour, let’s check out what else guests can expect on an Adventures by Disney Costa Rica trip.
Categories: itineraries, general
October 21, 2022
A new landing page for refurbishments is now available on the Disney Travel website, making it easier than ever to help your clients plan for their vacation, no matter their destination! This resource features updates for Walt Disney World Resort, Disneyland Resort and Aulani, A Disney Resort & Spa—all in one place!
Categories: general
October 11, 2022
Disney Genie+ service continues to be very popular among our guests. As we continue to manage the strong demand we are seeing for this service, we are introducing variable pricing for Disney Genie+, beginning Tuesday, Oct. 11.
Categories: general
October 5, 2022
Over the past two years, we have all missed out on events that cannot be recreated. While these lost experiences have created a deficit of connections, they have also fueled a strong desire for people to travel and recapture the moments, milestones and memories they’ve missed.
Categories: general
October 4, 2022
The Disneyland app is a must for guests visiting the Disneyland Resort. It has intuitive planning tools and resources for guests to make the most of their trip, such as viewing park maps and entertainment schedules, mobile ordering food and beverages, viewing their Disney PhotoPass photos and more.
Categories: disneyland park, disney california adventure park, general
September 28, 2022
Due to necessary operational changes from Hurricane Ian, our contact centers for Disney Cruise Line, Adventures by Disney and National Geographic Expeditions will be closing at 6:00 PM EDT September 28, 2022 and will remain closed until the storm passes.
Categories: general
September 30, 2022
We have been closely monitoring Hurricane Ian with the safety and well-being of our Guests and Crew Members always top of mind. Due to the weather conditions most recently forecasted for Port Canaveral and Central Florida, and the impact that the weather might have on port operations, below is a list of anticipated itinerary modifications.
Categories: general
September 29, 2022
UPDATEAs of September 29, at 7:30 P.M. ET
Categories: general
September 27, 2022
Adventures by Disney immerses Guests in the customs, traditions and daily life of the people, places and cultures they visit, bringing an authentic experience that only one of the world’s most trusted brands can provide. We've been highlighting the experiences awaiting our guests in a video series just for travel professionals.
Categories: general
September 26, 2022
Walt Disney World Resort is currently operating under normal conditions as we prepare to make necessary adjustments based on the latest information from the National Weather Service. We continue to put the safety of our Cast Members and Guests first and will share updates as we monitor Hurricane Ian.
Categories: general
September 22, 2022
Travel professionals who utilize Odysseus Solutions, a Global Distribution System (GDS), to book travel for their clients may book Disney Cruise Line reservations beginning Sept. 22.
Categories: general
September 13, 2022
Categories: general
September 16, 2022
UPDATE: An on-demand webcast and job aid for these new itineraries will be available next week. Stay tuned for more details!
Categories: general
September 11, 2022
Today at D23 Expo, Disney Parks, Experiences and Products Chairman Josh D'Amaro offered a first look at exciting news for Disney Cruise Line, including unveiling the sixth ship in the Disney Cruise Line fleet, the Disney Treasure, and an update on Lighthouse Point, the new beautiful new island destination in the Bahamas.
Categories: general
September 11, 2022
At D23 Expo 2022, Disney Parks, Experiences and Products Chairman Josh D’Amaro shared a look into the future for Disney theme parks and beyond, with announcements that continue to defy expectations and inspire imagination. Here's a look at the exciting new offerings coming to the Disneyland Resort.
Categories: general
September 11, 2022
At D23 Expo 2022, Disney Parks, Experiences and Products Chairman Josh D’Amaro shared a look into the future for Disney theme parks and beyond, with announcements that continue to defy expectations and inspire imagination. Here's a look at the exciting new offerings coming to The Walt Disney World Resort.
Categories: general
September 8, 2022
D23 Expo 2022 returns tomorrow and Disney Parks, Experiences and Products has revealed more details on some highly anticipated projects in development across our destinations, including Tiana’s Bayou Adventure, Mickey’s Toontown, the transformation of EPCOT and more!
Categories: general
September 10, 2022
Travel professionals who utilize Revelex, a Global Distribution System (GDS), to book travel for their clients may book Disney Cruise Line reservations beginning early in the week of Sept. 11.
Categories: general
September 7, 2022
September 8 is Disney+ Day, and Disney Parks are making it blue in celebration of this special day! As a reminder, here is the full list of offerings available to Disney+ subscribers on September 8 at Disneyland Resort and Walt Disney World Resort.
Categories: general
September 8, 2022
The Ultimate Disney Fan event returns to the Anaheim Convention Center on Sept. 9 through 11 and this year, we’re thrilled to be bringing the magic of D23 Expo to you, right on our social channels! Make sure to follow @DisneyTravelProfessionals on Facebook and Instagram to join in on the fun.
Categories: general
August 30, 2022
Beginning this week, all travel professionals who call Disney Central will hear updated hold music inspired by EPCOT. There will also be a new option to hold without music. Should you choose to hold without music, we will check in every three minutes to let you know you're still connected. You will then be able to continue without music, or you can opt back into the hold music.
Categories: general
August 29, 2022
When traveling on our National Geographic Expeditions Signature Land trip: The Great Apes of Uganda and Rwanda, guests will become immersed in new cultures and connect with both locals and fellow travelers as they encounter unique and inspiring experiences.
Categories: itineraries, general
August 29, 2022
Today, we celebrate the anniversary of Aulani, A Disney Resort & Spa. Eleven years ago, this magical resort first welcomed Disney Vacation Club members and guests to the picturesque coast of Ko Olina, Hawai‘i, on the Leeward coast of O‘ahu.
Categories: general
August 25, 2022
Today, we celebrate one of Disney’s most adventurous princesses, Moana. Moana is a curious and driven princess who sails out on a daring mission to prove herself as a master wayfinder. Though she has moments of self-doubt, she doesn’t back down from new challenges and discovers that when you sail beyond your reef with courage, you can cross any ocean. Check out all the ways guests can celebrate this sea-loving, strong-willed and courageous princess below!
Categories: general
August 23, 2022
Walt Disney World Resort introduced a theme park reservation system after reopening in 2020 as a way to manage attendance. We’ve been working on ways to make the Disney Park Pass system easier, and now we’re rolling out some of these updates.
Categories: general
August 22, 2022
We’re making it blue once again at Disney Parks as we celebrate Disney+ Day on Sept. 8! Guests are invited to “plus” up their day with special offerings and fan-favorite fun.
Categories: general
August 18, 2022
Beginning Aug. 19, 2022, room-only reservations can only be booked as far out as annual product release dates. As a result, you will no longer be able to book room only reservations beyond released annual product dates.
Categories: resort hotels, general
August 22, 2022
UPDATE:
Categories: general
August 15, 2022
In order to maintain the highest quality standards, Walt Disney World Resort must conduct routine maintenance from time to time.
Categories: resort hotels, general
August 5, 2022
We are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories on sailings through March 31, 2023. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation.
Categories: general
August 9, 2022
As part of ongoing enhancements to the Disney Travel website, we continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations.
Categories: general
July 28, 2022
D23 Expo 2022, presented by Visa, is returning to the Anaheim Convention Center on Sept. 9 through 11, and today we have a first look at some of the new, amazing experiences, displays, presentations and shopping especially for fans of Disney Parks, Experiences and Products!
Categories: special events, general
July 21, 2022
Join us to learn more about MagicBand+, which launches on July 27 at the Walt Disney World Resort. Learn about great new features like color-changing lights, haptic vibrations and gesture recognition, as well as new experiences that will be available at launch.
Categories: general
July 21, 2022
MagicBand+ is launching July 27 at Walt Disney World Resort!
Categories: general
July 20, 2022
Adventures by Disney immerses Guests in the customs, traditions and daily life of the people, places and cultures they visit, bringing an authentic experience that only one of the world’s most trusted brands can provide. We’re excited to reveal a new video series highlighting these experiences that await our guests—no matter their destination!
Categories: general
June 30, 2022
Adventures by Disney® continually evaluates its offerings to ensure a best-in-class Guest experience. Effective immediately, Adventures by Disney will be adjusting the minimum age requirement for Land Adventures (excluding Private Adventures), Escapes, and River Cruises. For all Adventures by Disney experiences with a prior minimum age of 4, the minimum age requirement will be adjusted to 5.
Categories: general
June 27, 2022
Hello, everyone!With the inaugural sailing of the Disney Wish quickly approaching, I’d like to personally invite you to tune in to a live stream of the Christening celebration for Disney Cruise Line’s newest fleet member on June 29. Please watch this quick video for details on the event, which I am excited to share with you.
Categories: general, disney wish
June 16, 2022
Ready to embark on a new adventure? Our brand-new 2023 British Isles trip from Adventures by Disney takes Guests to some of the most charming and beautiful places in Ireland, Northern Ireland, Scotland and England! This adventure is full of history and natural wonder just waiting to be explored. Let’s take a look at seven of our favorite highlights on this island-hopping Adventure!
Categories: general
June 14, 2022
June 19 is Father’s Day this year and no matter how you plan to celebrate, there are plenty of delicious goodies all across the Walt Disney World Resort for guests to enjoy. The chefs and pastry extraordinaries at Walt Disney World have brought their creativity by whipping up some savory and sweet delights to enjoy together with dads, uncles, grandfathers, caregivers, father figures, or another special person!
Categories: general
June 9, 2022
Ciao, adventurers! We recently announced our brand new 2023 Adventures by Disney itinerary for Sicily! There are some enchanting activities lined up for this adventure, ranging from puppetry to snorkeling, as adventurers visit cities including Palermo, Siracusa, Taormina and more. Here’s a closer look at some of our favorite highlights that Guests will experience during the Sicily Land Adventure.
Categories: general
June 6, 2022
Join us to learn more about the Walt Disney Travel Company 2023 Annual Product for Walt Disney World Resort. Hear about the updated product and discover how to market these packages to your Clients.
Categories: general
June 8, 2022
Walt Disney Travel Company 2023 Annual Product is now available for Walt Disney World Resort and can be booked online or via the phone.
Categories: general
June 2, 2022
June is Pride Month, and we are joining in on the celebrations by featuring some incredible eats and sips that have been beautifully crafted by our talented chefs and mixologists. These teams have put their passions on the plates and in the cups by creating some truly unique treats for Guests to enjoy throughout the month of June. Guests can get their hands on delectable goodies from the Pride Cookie at Disneyland Resort to the Rainbow of Pride found at various resorts at Walt Disney World.
Categories: general
May 20, 2022
Disney is going above and beyond to celebrate the 50th Anniversary celebration of the Walt Disney World Resort – and even sky high! Expect to see some extra magic soon when this new larger-than-life outdoor art display along the popular I-4/International Drive corridor in Orlando animates to showcase Disney characters and attractions in a whole new way. The dynamic art display will feature additional Disney characters, celebrations and more over time.
Categories: general, 50th anniversary celebration
May 18, 2022
Beginning today, May 18, 2022, the Medical and Trip Cancellation/Trip Interruption coverage included with Vacation Protection Plan (VPP) for Disney Cruise Line will increase from $10,000 to $20,000 per person. With this update, there will also be an increase in the maximum premium a Guest may be charged for VPP.
Categories: general
May 10, 2022
Aunty's Beach House at Aulani, A Disney Resort & Spa, will reopen May 25, treating keiki (kids) ages 5-12 to fun and adventure and - for the first time - offering evening activities the whole family can enjoy.
Categories: general
May 5, 2022
This summer, Walt Disney World Resort will launch our newest wearable, MagicBand+, followed later this year by the “Hey Disney!” digital voice assistant. Both products will enhance guest visits throughout the 50th anniversary celebration and beyond.
Categories: general
May 4, 2022
To all of our trusted travel planners – May 4 is National Travel Advisor Appreciation Day! To thank you for being part of our Disney familia, themed wallpapers are now available to download on DisneyCopyright.com. Search “Travel Advisor Appreciation.”
Categories: general
May 3, 2022
We’re thrilled to announce that Disney Travel Professionals is now on Instagram! Follow @disneytravelprofessionals and join the official community for Travel Advisors.
Categories: general
April 20, 2022
In honor of the Walt Disney World 50th Anniversary celebration, Disney PhotoPass Service is introducing “Cinderella Castle Mural of Memories,” which lets Guests magically transform Cinderella Castle with their photos. While at Magic Kingdom Park, Guests can use the My Disney Experience app to add select Disney PhotoPass photos to Cinderella Castle using augmented reality technology, brought to life through Disney’s collaboration with Snap.
Categories: general, 50th anniversary celebration
April 20, 2022
As previously shared, upcoming Baltic cruises aboard the Disney Magic will have updated itineraries. The July 30 and Aug. 10 cruises are being modified to the following itineraries:
Categories: disney magic, general
April 21, 2022
Anyone who has visited Costa Rica will tell you that “Pura Vida” is more than a catchy phrase; it is truly a way of life. And when Guest's travel with Adventures by Disney to Costa Rica, they'll be immersed in this one-of-a-kind lifestyle and breathtaking natural wonders that capture the “pure life” sentiment perfectly.
Categories: general
April 19, 2022
When you think about vacationing in the springtime, images of warm sand and tropical island paradise might come to mind, but what about sparkling ice and snow-capped mountains?
Categories: general
April 15, 2022
Guests booked on upcoming Disney Wonder sailings visiting Canada will receive SeaMails detailing updated health and safety protocols, including additional embarkation and debarkation requirements for passengers visiting Canada. The Canadian government’s requirements for cruise passengers visiting Canada are independent of Disney Cruise Line’s health and safety protocols.
Categories: general
April 20, 2022
We’re continuously looking for new ways to improve the online experience and provide even more flexibility for you and your Disneyland Resort Clients.
Categories: general
April 13, 2022
Guests booked on upcoming Disney Magic sailings between May 21 and Sept. 18, 2022 will be receiving SeaMails today detailing current health and safety protocols.
Categories: general
April 13, 2022
As part of ongoing enhancements to the Disney Travel website, we continue to introduce new functionalities that improve the user experience and provide more flexibility across our destinations.
Categories: general
April 5, 2022
ABC’s “American Idol” returned to Aulani, A Disney Resort & Spa in February to film two nights of spectacular performances by the top 24. Get ready to watch the competition and all the fun at Aulani Resort because the time is nearly here to tune in! Catch “American Idol” this Sunday, April 10 and Monday, April 11 (8:00-10:00 p.m. EDT) on ABC to see the episodes filmed here at Aulani Resort.
Categories: general
April 1, 2022
Guests booked on Disney Dream and Disney Fantasy sailings between June 3 and July 9 will be receiving SeaMails today detailing current health and safety protocols.
Categories: general
April 1, 2022
For select Disney Magic sailings, Disney Cruise Line is extending final payment until 30 days prior to sailing for Guests booked in unrestricted stateroom categories. In addition, we are further relaxing our cruise cancellation fee schedule for these select Disney Magic sailings as we wait for clarification on the requirements to visit the ports included on these itineraries.
Categories: general
April 1, 2022
Disney Cruise Line is taking a phased approach to updating health and safety protocols on board. Considering recently updated guidance from the U.S. Centers for Disease Control and Prevention (CDC), DCL will update several health and safety measures for sailings beginning on or after April 1, 2022, originating from a U.S. port of departure.
Categories: general
March 31, 2022
As early as April 18, we will start reintroducing traditional character greetings at Disneyland and Walt Disney World Resorts, as well as aboard Disney Cruise Line and at Aulani Resort in Hawaii. Very soon, Guests will once again be able to hug Mickey Mouse, get an autograph from Mulan, and share a laugh with Goofy. We know many of you have missed these special moments, and your Disney character friends have missed you, too!
Categories: general
May 4, 2022
Hello everyone,
Categories: general
April 30, 2022
To our trusted Travel Advisors,
Categories: general
March 28, 2022
Face coverings are not required for Guests outdoors, and are now optional for fully vaccinated Guests at most indoor locations when visiting Aulani, A Disney Resort & Spa. We expect Guests who are not fully vaccinated to continue wearing face coverings when indoors. All Guests may be required to wear appropriate face coverings at select indoor locations.
Categories: general
March 16, 2022
Guests booked on Alaska and Hawaii itineraries between April 26 and Sept. 19 on the Disney Wonder will be receiving SeaMails today detailing current health and safety protocols, including additional requirements for cruise passengers visiting Canada.
Categories: general
March 15, 2022
Proof of full vaccination continues to be required for all Guests traveling on an Adventures by Disney or National Geographic Expeditions trip. Proof of a negative COVID-19 PCR test result will no longer be accepted as an alternative.
Categories: general
March 14, 2022
Following the recent system upgrade for Disney Cruise Line, some Guests with upcoming sailings were unable to access Online Check-In for their cruise. This feature is now available for Guests to complete Online Check-In by submitting the required documents and selecting their Port Arrival Time. Online check-in can be completed or modified up to one day prior to sailing.
Categories: general
March 4, 2022
Guests visiting Disney Parks in the U.S. are in for a special treat and will soon get to experience new offerings in celebration of Disney and Pixar’s all-new coming of age comedy, “Turning Red,” streaming March 11 only on Disney+.
Categories: disney's hollywood studios, epcot, disney springs, disney california adventure park, general
March 4, 2022
The Adventures by Disney website has introduced a new navigation bar, making it easier than ever to explore our destinations and help your Guests plan their next vacation.
Categories: general
March 2, 2022
Beginning today, Concierge Guests on cruises embarking July 14, 2022 and beyond will have an expanded window to select activities prior to other Guests. These Concierge Guests can now book Port Adventures and select Cruise Activities at 130 days prior to their sailing by contacting their Concierge Specialist. As a result, the Concierge Team will send reminders at 135 days prior to their sailing.
Categories: general
March 2, 2022
The health, safety and security of our Guests and Crew remains a top priority for Disney Cruise Line.
Categories: general
March 3, 2022
Following recently updated guidance from the U.S. Centers for Disease Control and Prevention, we have updated our face covering requirements for sailings originating from a U.S. port of departure. Beginning March 11, face coverings on Disney Cruise Line will become optional in most indoor locations throughout our ships.
Categories: general
March 8, 2022
Beginning March 26, 2022, the State of Hawai‘i's Safe Travels program will conclude, and passengers arriving from domestic points of origin will no longer have to show proof of a COVID-19 vaccination or a pre-travel negative test result upon arrival to Hawai'i in order to avoid quarantine. International passengers must continue to follow the travel requirements put in place by the federal government. Government requirements are subject to change, and we encourage Guests to continue to stay updated on any travel requirements leading up to their planned stay.
Categories: general
February 25, 2022
For entry to a Disney Park on the day of a visit, all Guests must have a valid theme park ticket and have booked a theme park reservation for the park they wish to visit. You can check current availability on our website and we encourage you to check availability of the desired visitation dates before purchasing tickets. If you or your clients have already purchased tickets, please make sure to book Disney Park Pass theme park reservations as soon as possible to secure your visit to the parks. We look forward to welcoming your clients to Walt Disney World Resort soon!
Categories: general
February 16, 2022
Single-day purchases of Disney Genie+ are now only available directly through the My Disney Experience app on the Guest’s date of visit. Third party 1-day tickets with Genie+ will continue to be sold through March 1.
Categories: general
February 18, 2022
Ahead of the March 1 debut of Star Wars: Galactic Starcruiser at Walt Disney World Resort, more details have been revealed about how this new immersive experience intertwines with other Star Wars experiences Guests know and love, like Star Wars: Galaxy’s Edge.
Categories: resort hotels, general
February 18, 2022
Over the past year, we’ve introduced several online enhancements on the Disney Travel website that better support the user experience. These capabilities make it easier than ever to access and modify Walt Disney World Resort reservations and packages for your Clients online.
Categories: general
February 16, 2022
Today, we’re excited to share the below announcement about Storyliving by Disney. I’m honored to share that this exciting new business is guided by my predecessor in this role, and a dear friend of the Travel Advisor community, Claire Bilby, Senior Vice President of Emerging Business for Disney Signature Experiences. Get a closer look at Storyliving by Disney in the below post!
Categories: general
February 15, 2022
COVID‑19 has been a constantly evolving situation, and for nearly two years, we’ve been very intentional and gradual in our approach to COVID‑19 health and safety protocols. Given recent community trends and the availability of vaccines, we are positioned to responsibly adjust our health and safety protocols for fully vaccinated Guests. Beginning Thursday, February 17, the following health and safety updates will be in place at Walt Disney World Resort and Disneyland Resort.
Categories: general
January 26, 2022
The excitement is building for the 2022 Special Olympics USA Games taking place June 5-12 at ESPN Wide World of Sports Complex. Yesterday, Walt Disney World Resort announced that thousands of athletes, families, and fans in attendance for the games will be treated to legendary entertainment- sprinkled with a little magic- with an exciting Opening Ceremony produced by Disney Live Entertainment.
Categories: general
January 24, 2022
It’s that time of year again!
Categories: general
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