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Some port adventures and onboard experiences booked on Wednesday, October 19, 2022, or Thursday, October 20, 2022, may have been sold out for their selected time and will be removed from some guests' cruise plans. SeaMails are being sent to affected guests and travel agents whose guests' were impacted.
Should your guests wish to check for availability and select another Cruise Activity, they can visit our website at www.disneycruise.com. Modifications to their pre-arranged Cruise Activities can be made online up to three days prior to their sailing. If you or your clients do not receive a SeaMail, there is no additional action required, such as calling to confirm booked experiences.
We apologize for any inconvenience and hope that your clients will have an enjoyable sailing.
SEAMAIL FOR IMPACTED GUESTS WHO BOOKED THROUGH A TRAVEL AGENT
Dear [Guest Name],
Thank you for booking a Disney Cruise Line vacation! We are delighted you will be joining us aboard the [Ship].
We are contacting you to let you know that the Port Adventures and/or onboard experiences you booked on Wednesday, October 19, 2022, or Thursday, October 20, 2022, were already sold out for your selected time. The experience has been removed from your cruise plans.
Should you wish to check for availability and select another Cruise Activity, please visit our website at www.disneycruise.com. Modifications to your pre-arranged Cruise Activities can be made online up to three days prior to your sailing.
We apologize for any inconvenience and hope that you will have an enjoyable sailing.
Sincerely,
Cruise Activities Specialists
Disney Cruise Line
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