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Sandals Resorts, the Luxury Included® Caribbean resort company, has welcomed 2024 in great style by winning yet another accolade – a Trusted Service Award from Feefo, the independent trusted ratings system and reviews platform.
The leading resort brand was rewarded for its outstanding customer service throughout 2024, with reviews consistently ranging between 4.0 and 4.4 during a period of 12 months, showing yet again the company’s incredible commitment to the highest standards of quality and satisfaction.
The award is unique in that all the reviews collated by Feefo are verified via sales data, which ensures that only those customers who have genuinely completed a transaction with the business are invited to provide feedback.
Karl Thompson, Managing Director at Sandals Resorts commented: “We are all really proud to have been awarded the “Trusted Service Award” from Feefo. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2024. We’re looking forward to another successful year ahead”.
Andrew Mabbuut, CEO at Feefo, commented: “We would like to offer our congratulations to Sandals Resorts for this year’s Feefo Trusted Service Award. We have been working closely with all our customers to build trust and transparency only, and ultimately helping shoppers buy with confidence and make better decision”.
For more information on Sandals Resorts’ Luxury Included® holidays in Jamaica, visit www.sandals.co.uk, call 0800 22 30 30 or pop down to the Sandals Luxury Travel Store at 135 Fulham Road, London.
Tags: Sandals Resorts, Caribbean, Vacation, Bahamas
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To learn more about planning a Sandals Resort vacation, contact one of our Vincent Vacations Representatives directly, or call 1-888-976-0061
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