Thank you for your hard work on our anniversary trip to Paris. It was absolutely fabulous in every way. It was a perfect balance of planned activities and free time to roam and explore. The hotel you recommended was so perfect. The location was ideal and I highly recommend it as well. You're right - buying tickets in advance for important activities is the only way to go - but also finding some amazing gems while roaming the streets - true perfection. Picking a favorite is so hard.
--- Heather
It was so wonderful to have an Italian guide who shared so much history throughout! Not only did he talk about the historical sites, but we also learned about the farmland, lifestyles and so much more during our travel from city to city! In one day, we were able to see the Colosseum and the Vatican because of our private bus and the skip-the-line tours that were reserved for us. We could have never done that on our own. Lines were wrapped around every building and most of those sites limit how many people enter each day so tickets are difficult to get. We added days on before and after the tour. Jessica handled EVERY DETAIL (scheduled our hotels, train rides and provided transfers) which would have taken me days to research and plan out. She checked on us throughout our trip to make sure it was everything we had dreamed of. And it was!
-- Emily
Chelsea helped tremendously. Always answered all my questions and woke up early to be sure I got all my bookings that I wanted. She helped ensure my family had the most magical Christmas vacation! Definitely recommend!!
-Nick
I booked our first vacation for me and 9 family members with Chelsea to Jamaica for Christmas. I can truthfully say it was the best vacation ever!!
Prior to selecting the resort, she sent several options for us to consider. Once we made a decision, she took it from there. She did everything for us from making sure we had all information we needed in the trip app, setting up club Mobay which made getting through customs seamless as well as keeping in contact with me on forms needed for traveling to Jamaica.
Once our trip began, she checked in with me on each leg of the trip to see if there was anything that she could assist us with.
I am already working with Chelsea on our first cruise in March.
I not only consider Chelsea a great travel agent, but a friend!
-Linda
“This trip was so pleasant and stress free! Chelsea was very helpful and easy to get in touch with. She responded quickly to questions we had. I would definitely recommend for anyone looking to traveling out of the country to use her to assist you. We’ll be definitely use her again for future trips!!”
-Keila
We had a wonderful experience using Johnnie Herring at Vincent Vacations to book a cruise for us. She was able to find a cruise leaving from the location that we requested and in the time frame that we needed. Johnnie took care of every detail. Found us a great deal, so we were able to enjoy a balcony room. She stayed in touch with us to be sure we didn't miss any details. I usually book all my own trips. This was a much better experience and look forward to using Johnnie in the future.
-Susan Radike
Johnnie was amazing to work with! She helped us plan a trip to Hawaii. She was able to give us several options for different islands and cruises and was very helpful when we needed to make a change. Johnnie was so knowledgeable about the travel and about Hawaii. She answered all of our questions and had everything set up for us so all we had to do was enjoy our vacation!! We will definitely utilize her services again!
-Kelli Northcutt
We were extremely pleased with Johnnie Herring’s assistance booking our Alaska cruise last month. She covered every detail and provided consistent follow up before and after our trip. We will definitely use Vincent Vacations again in the future.
-Kim Bishop
I have nothing but kind words to say about Johnnie and our experience through Vincent Vacations. Johnnie communication is some of the best I’ve experienced with a travel agent. Whenever we had a question or concern not only did she answer promptly, but also was prepared with alternative options. The first flight on our first day of our trip was delayed by 6 hours, risking us missing our connection to Iceland. Johnnie was communicating with us the whole time and quickly found other options if our flight wasn’t going to take off. This is just one example of how well Johnnie helped us thought this trip. If you are looking for a travel agent you MUST go with Johnnie!
-Sarah Faust
What an amazing experience! Johnnie Herring from Vincent Vacations was an absolute delight to work with! She set us up with everything we needed for a wonderful trip to Mexico and answered all of our questions throughout the process. She even contacted me when she noticed our flight home was delayed. I will definitely be using this travel agency for our next family vacation!
-Trajina Molina
We had the services of Johnnie Herring who planned out Alaskan Cruise and land tour. She kept us informed throughout the process, this was our first cruise experience, and she walked us through our options. Her attention to detail was impeccable. She cheerfully welcomed my many questions and dutifully made sure everything was as we expected. One example of her attention to detail occurred on our flight back home. She apparently kept up with our travels and observed we would miss a connecting flight in Dallas. I received an email notifying me of this when we landed in Seattle and she advised us to get a different connecting flight to meet our needs. Our experience with Johnnie means we will reach out to her for travel when we need assistance. I'd give 6 stars if I could ✨️ 🙂
-Don Cook
I loved working with Heather, she was so responsive, gave me so many options, but not too many I had paralysis by analysis. I think she sent me 5 to start with and I refined what I was looking for in a destination and she would give me three more options in that vein, I tweak something again and she’d give me a few more toppings. She was also able to share if she had personally been to the locations, knew people who had been there through her work, or had personal friends go there. Some she was even traveling to in the coming weeks. I felt very safe with Heather because didn’t get a sales vibe, she seemed like an authentic human just trying to help me out and I super appreciated that.
She handled all the bookings for our guests. It ended up being a smaller party, just the nature of an adults only resort and a destination, so I think we invited around 100-80 and we had like 40 book or something around that. Heather created a website so we can send people to that link ( we made a QR code for our invitations and also had it to text folks). She priced out different room options, made sure transportation to and from hotel was covered for everyone, and handled all the engagement with the hotel…so we didn’t lose any money if we didn’t have a certain amount of rooms booked in time.
She handled literally everything to include we had a friend that was a new mom and was going to stay at a near by property and she handled all of that coordination from day passes, access to our resort, pricing with the other place…all the communication with the friend…she was great!
Heather followed up while we were there to check in to see how things were going but it wasn’t overbearing in the slightest. She some how balanced being caring and available if we needed anything but didn’t hit me up every day so I actually got to enjoy the time at the resort and with our guests.
Overall, I would recommend Heather. She got me in contact with the people I needed to at the resort, she handled all the bookings with the guests and we didn’t have a single issue, she was knowledgeable about the various options when it came to resorts, and she was just an awesome person…super easy to talk to, very communicative and responsive. She made the whole thing so easy for us and I loved it!
-Cara Buzard
We booked a 10-day Southern Mediterranean cruise with Gretchen Ode.
Gretchen was amazing to work with. I told her what I was looking for and she found it! She was very prompt in answering any questions I had (even the dumb ones). She walked me through booking excursions. She got us GREAT deals on our trip. She was upfront with pricing and costs for everything! Airfare, hotel and cruise! She took care of it all!!
I would recommend her any day of the week!!
We wanted to thank you for all your help planning our Panama Canal cruise! We had a fantastic time and can't thank you enough for making it all fall together for us!
-Cindi S.
Whitney was so helpful in helping us plan an adult family trip. She was very patient with me being indecisive and kept sending me suggestions until we found just what we were looking for! Whitney handled all of the details from booking 3 resort rooms, transfers, insurance and answered all of our questions. It was so nice to have someone else handle all the details. The trip was fabulous and effortless! We would definitely call Whitney for our next family trip!
-Carolyn Zahran
We had a beautiful vacation. You did wonderful on our tickets and accommodations. Thank you for being an Excellent travel agent for our family. It was magical.
-Sirena Reck
“Wow, wow, WOW. I have no words for how wonderful our family-of-six trip to Italy was over the Holidays. The thing is, I could have planned a few apartments/airline tickets/etc on my own without realizing all that we were missing. Instead, I decided that I wanted to go all in on this Christmas present to my kids and hired Chelsea to take care of the foot work-- AND SHE DID. This trip was so much more than I could have ever thought it could be. My kids learned about history, participated in cooking classes, and dined at phenomenal restaurants. I didn't have to worry about tickets, reservations, transfers, baggage storage... we literally just showed up where we needed to show up. And when I did need help (I'm so sorry, Chelsea!) and messaged her at 2am her time, she responded quickly and took something that was meaningful to me (like laundry), and made it her personal mission to get a solution for us. Thank goodness I hired Chelsea for this trip. We would have never known how spectacular our trip could have been if we didn't.”
-Marisa
From Google Reviews, "Stephanie Tindall was so helpful as we were planning and booking our Destination Wedding! She helped us coordinate booking rooms and transportation for all our guests. Many of our wedding guests were inexperienced when it came to traveling outside of the country and Stephanie was extremely helpful and attentive answering their questions. Lastly, she was a great partner as we were wedding planning with the resort."
-Molly McCormick
Stephanie was AMAZING and our family highly recommends her! We had family coordinating from 3 states for a Paris trip and she took care of everything we could have needed and more. The airlines threw a few hiccups at us but Stephanie was right there, keeping us updated and getting things handled and coordinated so that our vacation was everything we imagined and so much more. The Citadines in Paris was simple but nice and frankly most of the time is spent OUT of the room so simple was just right.
Normandy
-Christina Short
Using Stephanie Tindall made the process so much easier and she was there to help when I needed it as well. We stayed at the Secrets Playa Mujeres. The resort was beautiful.
-Breann Johnson
We had the best time on our honeymoon! Angela was such a big help. She booked our resort, flights, and shuttles for us to and from the airport. It was so nice being able to actually relax and not worry about how we are getting to and from places. We were able to really enjoy our time. Our room was incredible. We gave Angela a list of things we are interested in and the resort she recommended had everything we asked for. The food was amazing, the flights were super easy, the staff at the resort were super accommodating, and our room was so nice. I cannot wait to book our next getaway! Thanks Angela!!
-Kennedy Timmons
Kacee was so helpful with helping me prepare for my NYC trip. She found the perfect hotel that was close to all the sites and got us a nonstop flight which helped ease my anxiety. I don’t like layovers. I loved that I could make payments until closer to the travel date. I was able to budget better and prepare for other expenses. Kacee was also very helpful sending me information on things to do in NYC so I could plan an itinerary. I will definitely be booking with her for my next adventure!
-Rebecca H
Heather made planning our honeymoon so easy. I didn’t even know where to start and she sent us a list of places all in our budget, and took care of booking the flights, hotel, transportation and everything for us! She also sent us extra excursions we could choose from and we booked one through her, and it was so much fun! She also arranged for the hotel to leave us a card and some extra honeymoon things in our room which was so thoughtful. All in all she completely took the stress out of planning our first big trip, and we will be using her for every vacation in the future!!
-Haven Byrne
We made it home last night from our 12 day European vacation. It was absolutely amazing! A huge thank you to Heather for helping us plan the perfect trip. If you need help planning a trip, please let her help!
-Valarie Raymer
Debbie, thanks for a great vacation to Las Vegas for my son and me. You had everything planned out perfectly with the hotel Airlines and entertainment one of the shows I would recommend is Mike Hammer which is a magic/comedy very reasonable price and it was actually more entertaining-than the other big magic show. The raft trip down the Colorado was educational as well as a great pleasure...all your planning went as I wanted. I will definitely call you again.
-Sammy D.
Kacee helped us plan the best birthday vacation ever!! We will keep using her as our travel agent for all our trips!! She sent us step by step tips and things to do prior to our trip which made it so easy!! If you want to plan the most memorable trip…use Kacee! She is amazing!!
-Stella B
They booked our company trip and it work out very well. They kept us very organized.
-Jesus Q.
Marla provides excellent service and value! I highly recommend it!
-John T.
Marla went above and beyond in planning our company retreat cruise. Being a 1st time cruiser I was totally clueless on EVERYTHING. Marla not only planned but baby stepped me along the way. We will absolutely be using Marla and Vincent Vacations next year.
-Isaac V.
Marla Finley helped me book the perfect beach getaway! She was incredibly knowledgeable about the options and helped me select a resort that was the perfect fit for our family. She was extremely communicative and I didn't have to worry about a thing. Will definitely work with her for our next vacation! Thanks, Marla!
-Liz E.
We had a great time. The Emerald Grande was a perfect location and right on the boardwalk. Thank you, Kristin, for helping us with all reservations!
-Royce
My trip to Riviera Maya, Mexico, was absolutely amazing! Kristin Williams with Vincent Vacations is my agent and she took the time to understand exactly what I was looking for. She found the perfect adults-only resort for my vacation. I had no idea how beautiful the Riviera Maya would be or how many incredible activities there were to enjoy! Kristin helped me pre-book all my excursions, making it so easy to explore and relax. We can’t wait to go back and experience it all over again! Thank you, Kristin—we’ll be in touch soon!
-Susie S.
Karen & Doug | Traveled to Switzerland, Germany & England in 2024
"Ashley is a fantastic travel agent! She gave us a listening ear when we began planning our wonderful trip to Switzerland, Germany, and England, and ensured everything we wanted and more was a part of our trip. Although she allowed us to choose hotels in Switzerland and Germany she made all of the arrangements for us. She saved us regarding our hotel in London by noticing one we chose was not very highly reviewed and may not have been in a great location and chose a perfect boutique hotel right off the Piccadilly Line which made it easy to go everywhere we wanted. She answered all questions we had and booked flights that coincided perfectly with our trip. We truly appreciate her efforts and will call her again! Thank you Vincent Vacations for giving her the resources to share with her travelers like the app! It was very useful to us during this trip."
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Mike & Dina | Traveled on a Disney Cruise from Hawaii to Sydney in 2024
"Very helpful selecting great hotels on my trip to Hawaii and Australia. Made transfer arrangements that made the trip seamless."
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Great trip!! Resort was such a beautiful facility. Food and service was excellent.
-Christie
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