FOR GUESTS WHO BOOKED THROUGH A TRAVEL AGENCY

Dear [Guest name], 

We are contacting you with important information about your sailing this Friday, September 30, 2022, on the Disney Wish.  

As we communicated yesterday, we have been closely monitoring Hurricane Ian and its projected path. We were hopeful that your sailing would occur as planned. However, due to the weather conditions most recently forecasted for Port Canaveral and Central Florida and the impact that it might have on port operations, we have made the difficult decision to cancel the September 30, 2022, sailing of the Disney Wish.  

You will automatically receive a full refund back to your original form of payment. As a thank you for your understanding, we will provide each Guest with a 20% future cruise discount*.  To redeem the 20% future cruise discount, please contact us (or have your travel agent contact us) after October 5, 2022, at 407-566-7797 or 1-866-325-6685. 

We truly appreciate your understanding regarding this necessary cancellation and hope that you will sail with us soon.    

Sincerely,

The Cast and Crew  

Disney Cruise Line     

* To redeem the 20% future cruise discount you will simply need to reference your current reservation number to receive the discount on your next cruise taken within 24 months of your original September 30, 2022, sail date. We would also like to note that this offer is non-transferable, has no cash value, and is valid for only those Guests booked on the September 30, 2022 voyage and excludes holiday and maiden voyage sailings. Change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. If you paid for your reservation with a Future Cruise Credit (FCC) from a cancelled cruise due to COVID-19, set to expire on September 30, 2022, this FCC will automatically be extended 24 months. 

Dear [Travel Agent], 

We are contacting you with important information about your clients’ sailing this Friday, September 30, 2022, on theDisney Wish.    

As we communicated yesterday, we have been closely monitoring Hurricane Ian and its projected path. We were hopeful that your clients’ sailing would occur as planned. However, due to the weather conditions most recently forecasted for Port Canaveral and Central Florida and the impact that it might have on port operations, we have made the difficult decision to cancel the September 30, 2022, sailing of the Disney Wish.  

Your clients will automatically receive a full refund back to their original form of payment. As a thank you for your clients understanding, we will provide each Guest with a 20% future cruise discount*.  To redeem the 20% future cruise discount, please contact us after October 5, 2022, at 407-566-7797 or 1-866-325-6685. 

We truly appreciate your and your clients’ understanding regarding this necessary cancellation and hope that they will sail with us soon.    

Sincerely,

The Cast and Crew  

Disney Cruise Line  

* To redeem the 20% future cruise discount you will simply need to reference your clients’ current reservation number to receive the discount on their next cruise taken within 24 months of their original September 30, 2022, sail date. We would also like to note that this offer is non-transferable, has no cash value, and is valid for only those Guests booked on the September 30, 2022 voyage and excludes holiday and maiden voyage sailings. Change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. If your clients paid for their reservation with a Future Cruise Credit (FCC) from a cancelled cruise due to COVID-19, set to expire on September 30, 2022, this FCC will automatically be extended 24 months.