Multi-generation family vacation before Christmas 2023We had a great experience and would highly recommend Iberostar Tucan. The staff were super friendly and helpful. The rooms were clean a comfortable. Pool and beach were both well stocked with seating so there was none of that “reserving your seats at dawn or there will be no where to sit”.The food was good and could be great depending on your individual preferences. Personally, I really enjoyed the Japanese Hibachi grill experience and the smokehouse BBQ was excellent. My oldest son thought the Smokehouse pulled pork was the best he’d ever had. Tiffany loved the Crème Brûlée at the Mediterranean restaurant, my 16 year old son thought the pizza crust at the Italian restaurant was the best.Buildings 14 and 15 have the best views, facing the interior jungle. There is an abundance of wildlife in the “jungle”. We were greeted each morning by acrobatic monkeys swinging through the canopy right outside our balcony. Peacocks and Lemurs are a common sight throughout the resort. There was even a big iguana living beneath the patio of our building (14) that greeted us each day basking in the sun.Transportation via Amstar both to and from the resort was great. Vehicles were in excellent shape, clean, comfortable and professional driven.We arrange an outing to Tulum via Amstar and our guide spoke both English and German to accommodate some of the German guest joining us on our trip to Tulum.Overall the resort was in great shape. I saw no indications of any deferred maintenance or lack of attention to the buildings or grounds. As mentioned previously, the staff were super friendly and helpful. We were always greeted with a smile and a “how can we help” attitude.We will definitely return someday.-Steve W.